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Have questions about deals or want to partner with us? Our team is here to help!
Frequently Asked Questions
Get quick answers to common questions about contacting us
What is the response time I can expect?
All responses are usually made within 24-48 business hours. If your issue is urgent, please make sure to put "Urgent" in your subject line.
What do I need to include in my message?
To allow us to better assist you, we would ask you to include:
- Your complete name and email
- Order/transaction information (if applicable)
- Details concerning your inquiry
- Any applicable screenshots or documentation
Are you open to a business partnership pitch?
Yes! Choose Business Partnership for the subject when submitting your message. As you write, please share your business description and what kind of partnership you're looking for.
How do I flag a technical problem?
For technical issues, In the subject dropdown, please select Technical Support and provide:
- The browser and the device you are using
- Steps to reproduce the issue
- Any error messages you may be seeing
- Issue Screenshots (If Available)
How can I suggest a new feature or improvement?
We love hearing from our users! Choose "Feedback" from the subject dropdown and describe your suggestion in detail. Include any examples or references that might help illustrate your idea.